Delivery Methods
We deliver all orders through the reliable carrier Packeta to the following countries:
-
Slovakia
-
Czech Republic
-
Poland
-
Hungary
-
Austria
-
Germany
-
Romania
Delivery Options and Prices
-
Packeta – delivery to Z-Box / pick-up point: €3.99
-
Packeta – home delivery (to address): €4.99
Free Shipping
All orders over €49 qualify for free shipping, regardless of the delivery method or destination country.
Delivery Time
Orders are usually processed and dispatched within 1–2 business days after payment is received.
Estimated delivery times:
-
Slovakia: 1–3 business days
-
Other countries: 2–6 business days
Shipment Tracking
Once your order has been shipped, you will receive an email or SMS confirmation with a tracking number so you can easily follow your package online.
Unclaimed Shipments
If a parcel is not collected within the designated time, it will be returned to the sender. Reshipping is possible upon agreement, and additional shipping costs may apply.
