Privacy Policy

Effective Date: 13.10.2025
Company: Helio Energy Solutions s.r.o.
VAT Number: SK2121784676
Email: info@evermanshop.com
Website: www.evermanshop.com

1. Introduction

This Privacy Policy explains how Helio Energy Solutions s.r.o. (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit or make a purchase from www.evermanshop.com (“Site”).

We comply with the EU General Data Protection Regulation (GDPR) and the applicable privacy laws of the countries in which we operate.

2. Data We Collect

We may collect and process the following categories of personal data:

  • Personal identification data: name, surname, email address, phone number, billing/shipping address

  • Payment information: credit/debit card details, PayPal or other payment service data (processed securely by third-party providers)

  • Account data: username, password, order history

  • Communication data: messages sent via email or contact forms

  • Technical data: IP address, browser type, device information, cookies, and analytics data

3. Purpose of Processing

We use your personal data for the following purposes:

  1. To process and deliver your orders

  2. To communicate with you regarding your purchase

  3. To provide customer support and respond to inquiries

  4. To improve our products and website experience

  5. To send marketing emails (only with your explicit consent)

  6. To comply with legal and tax obligations

4. Legal Basis for Processing

We process your personal data based on:

  • Contract necessity (e.g., order fulfillment)

  • Legal obligations (e.g., invoicing, accounting)

  • Legitimate interest (e.g., fraud prevention, website analytics)

  • Your consent (e.g., newsletter subscriptions)

You may withdraw your consent at any time by contacting us at info@evermanshop.com.

5. Data Retention

We keep your personal data only as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.

6. Sharing Personal Data

We may share your data with:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping partners (for order delivery)

  • IT service providers (Shopify, analytics tools)

  • Authorities (if legally required)

All partners comply with GDPR and ensure data security.

7. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

8. Cookies and Tracking

We use cookies and similar technologies to improve user experience, analyze traffic, and deliver personalized content.
You can manage your cookie preferences in your browser settings.

9. Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent

  • Lodge a complaint with your national Data Protection Authority

To exercise these rights, contact us at info@evermanshop.com.

10. International Transfers

If your data is transferred outside the EU/EEA (e.g., to Shopify servers in Canada or the U.S.), it is protected under GDPR-compliant safeguards such as Standard Contractual Clauses.

11. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website with the new effective date.

12. Contact

For privacy-related questions, please contact:

Helio Energy Solutions s.r.o.
E-mail: info@evermanshop.com
Website: www.evermanshop.com